The technology industry is growing at a breakneck pace. Emerging technologies have also impacted how we function and operate every day. Technologies like machine learning, automation, and artificial intelligence continue to shape the world. Digital technologies are present everywhere and impact the future of work.
9 Technologies for the Future of Work
Whether a small business owner or a multinational corporation, you depend on technology for everyday work. Let us discuss some of the technologies transforming the future of work.
1. Datafication
Datafication is a unique technological trend that implies interactions can be transcribed into a data format. It can help an organization turn into a data-driven enterprise. The data can be tracked, analyzed, and monitored to optimize business processes. Data is an integral part of a business, and data collection can empower a company to make the right decisions.
2. Automation
Automation is another technology that is taking over the business world. The emergence of automation has made it easier for employees by eliminating the time required to complete manual tasks. For instance, responding immediately to emails, capturing new leads, or can even automate following up with new clients or customers. Automation is changing the nature of work and how it is performed.
Automated tools and machines make it easier for business professionals to focus on tasks. The automated software will send reminders, and you will always be on track with your business. You can train the existing employees with the software and will have to hire lesser people.
3. Cloud Computing
Cloud computing is a technology that aims at delivering hosted services over the internet. This technology provides an alternative solution for companies dealing with physical infrastructure and storage issues. One of the most remarkable benefits of this emerging technology is that it saves a company's IT costs.
Cloud computing and backup can help protect an organization's confidential data. The technology also eliminates scalability limitations and allows businesses to stay agile in the fast-growing environment. It can benefit organizations operating remotely and hiring more work-from-home employees. The cloud-computing can be used to protect the data without maintaining the need for a physical workspace.
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4. Artificial Intelligence and Machine Learning
Artificial Intelligence (AI) and Machine learning have already created a lot of buzz in the business sector. AI has many applications, including aggregating business data, automating business processes, and creating more enhanced personalized experiences for customers or employees. It can also be used in speech recognition, navigation apps, and other fields.
Machine learning applications can be used to conduct fraud detection, assist with market research, help with information extraction, chatbots, and other uses. Both technologies have been making their way into the professional world and shaping the future of work. Businesses should adapt and switch to AI or ML to advance their business processes. Consider hiring experts who are well-versed with these technologies and can help your business break through the cutting-edge technologies.
5. Intent Intelligence
Intent intelligence is a type of sales intelligence that aims at understanding the purchase intent or behavior of the customers. It allows businesses to determine the potential customers who have an intent or liking for their products or services. Intent intelligence and data majorly monitor cookies and search terms, which helps decode the customer's buying journey. You can make modifications and alterations to your campaigns after analyzing the intent. Consider other aspects such as timings, context, and relevance, along with an intent to make it ideal for your audience.
6. Augmented Reality
Augmented Reality (AR) can help create interactive experiences in the real-world environment. Businesses can incorporate this emerging technology to change the future of work. The technology allows customers to view a 3D model of the object. It can be effective for brand awareness, marketing, or showcasing an accurate product description. Undoubtedly, AR technology presents information much more appealingly and helps reduce cognitive load. Businesses can use technology to create a differentiating factor and set them apart from competitors in the crowded market. For instance, Pepsi's bus-stop advertisement in London used Augmented Reality and caught a lot of eyeballs.
7. Smart Devices
Smarter devices are replacing our workspaces and residents. They help contribute and make our environment more agile. Organizations are investing in various intelligent devices to make their jobs hassle-free, from smart desks to smart locks and outdoor CCTV cameras to WiFi scanners and ring doorbells. Utilizing voice-enabled and technology-driven apps can be an effective way to enhance workplace efficiency.
Besides this, more innovative and intelligent devices can also help with energy efficiency and management. For instance, smart lighting systems can adjust the lighting intensity according to the weather and conditions. Intelligent lighting systems also consume less energy, significantly reducing utility bills. Make sure you compare all the features before selecting the devices for your workspace.
8. Customer Communication Tools
Understanding your customers is essential and can help you cover an untapped market. There is a variety of customer communication tools that have been designed to assist you with the objectives. The tools will allow you to segregate the regular user's and potential client's data. Besides this, you will find tracking the new market trends easier by segmenting the audience based on their psychographics and interests. SproutSocial, MobileMonkey, and Vision6 are some practical tools that may make it easier for you and help change the future of work.
Read Also: The Importance of an “Internal Customer Service” Department
9. Internet of Things (IoT)
Another promising technology that is significantly impacting and changing the future of work is the Internet of Things (IoT). The technology refers to a network of devices with sensors that helps in collecting and exchanging information. IoT is a technology that helps optimize businesses' continuous optimization and assists with employee engagement activities. For instance, the capacity to lock the doors remotely utilizes this technology.
Final Thoughts
New technologies are emerging every day. These are some of the technologies that will have a significant impact on the future of work. We can expect more technologies to develop which will further transform and make work-life easier.
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